Information we collect
Seller accounts include an authenticated email address, business details, settings, menus, orders, subscription state, usage totals, and operational notes. Customer orders include a name, selected contact details, order choices, pickup time, consent records, and any notes the customer chooses to provide. Dishfolk stores Stripe customer, subscription, price, and event identifiers, but not complete card or bank details.
Why we use it
We use this information only to operate the service, prevent abuse, deliver transactional messages, support users, preserve order history, and meet legitimate security or legal obligations. We do not sell personal information or use order contacts for platform marketing.
Who can see it
A seller can see only information for their own business. A customer can view an order through its private, non-guessable status link. Limited service providers may process information to host the service, manage seller authentication and subscriptions, or deliver transactional email. Stripe processes seller subscription payments under its own privacy terms. Dishfolk does not process customer food payments.
Retention and deletion
Sellers can export their data and request account deletion in settings. We may retain minimal records when reasonably required for security, dispute handling, or legal obligations. Customer deletion requests should identify the seller and order number so we can locate the record.
Your choices
Transactional order, account-security, trial, and subscription messages are used to operate the service. Promotional consent is separate and is not enabled by default.
Contact
Privacy questions can be sent to support@dishfolk.ca.Dishfolk is the operator of this service.